Video Links (Collateral)
- AgeGuide Northeastern Illinois
Information & Assistance
Specially trained professionals are available to answer questions and connect you with local services and resources, such as: - Benefits programs that help pay for prescription drugs, health care, rent, utilities, and other needs - Support for yourself while taking care of an aging friend or relative - Rides to the doctor, store and for other errands - Assistance in the home such as light housework, personal care and meal prep - Ways to stay engaged and active in your community
Empowers individuals to make informed decisions about long term services and supports by providing objective information, advice, and counseling. Assistance is provided in accessing a range of public and private programs. Options Counseling is available to adults of all ages, as well as concerned others, making long term support decisions regardless of income or financial assets.
Adult Protective Services
The Adult Protective Services Program responds to and investigates reports of abuse, neglect and financial exploitation of persons age 60+ and adults with disabilities aged 18-59 who live in the community. Abuse is a term referring to any negligent act by a caregiver or any other person that causes harm or a serious risk of harm to a vulnerable older adult.
Long-term care ombudsmen are advocates for residents of nursing homes, board and care homes and assisted living facilities. They are trained to resolve problems and can assist with complaints of residents living in long-term care facilities. However, unless given the ombudsman permission to share concerns, these matters are kept confidential. Every state is required to have an Ombudsman Program that addresses complaints and advocates for improvements in the long-term care system.
Legal services include arranging for and providing assistance in resolving civil legal matters, protecting legal rights, providing legal advice, community legal education and conducting research concerning legal rights and responsibilities by an attorney-at-law or a person under the supervision of an attorney. Clients shall be 60 years and older who have a problem that requires assistance from an attorney or a paralegal. Efforts will be extended to those who are homebound and those residents who
Transporting older persons to and from community facilities and resources for purposes of acquiring/receiving services, participate in activities or attending events in order to reduce isolation and promote successful independent living. Service may be provided through projects specially designed for older persons, use of public transportation systems, or volunteer program transportation.
Senior Health Insurance Program (SHIP)
The Senior Health Insurance Program provides free, objective, confidential information and assistance about Medicare and related benefits through a small corps of paid staff and a large group of highly trained volunteers. SHIP volunteers are not affiliated in any way with insurers, and do not try to sell their clients any product or service; instead, they work with the clients to answer questions and solve problems, and enable clients to understand their options so they can make sound decisions.
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